2) Then also try the “free & automated” Service Status number - 0800. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Tried reseting multiple times but that didn't work. Anyone got the same in the area?on 04-06-2023 14:48. We have had a Hub 3 for a year with no problems. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. But in most cases, a green light will mean something else depending on which light is green. It’s not service affecting. Now, navigate to the Advanced Settings, then click on Wireless. To my mind, the red light is a safety issue as it's normally associated with overheating of the CPU (Intel ATOM chip). An Ethernet cable – The. We'll need to look at replacing the hub. If the lights indicate a problem, try the next. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Go to solution. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Flashing lights and nothing further on tv. I have called customer service 3 times now as our internet keeps dropping off and everything keeps saying buffering on the on-demand so I call them and spent an hour of a lady saying she was doing something don't no what as she was not speaking and now the white light keeps pulse on and off slowly and. on 07-01-2023 13:02. I have checked all connectors, unplugged, reset the router and the light is still red. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. Did you mean: Virgin Media Community. Options. I have a new virgin 360 remote, it has stopped working, and only just flashes white. If it’s flashing green, it’s starting up. It’s like a. Please can you try this for me: • Turn the power switch off on the back of the Hub. After that it starts the process over again and reverts back to the green. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Clear. Orange LED is ok. If you spot any issues, try our Troubleshooting tips on page 10. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Try a pinhole reset using the hole on the back of the hub (which. Virgin Media Hub 5 Light Status Overview. . 0 Kudos. I do not work for VM. Options. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). The Ethernet port speeds are very good, with up to 1 Gbps of download speed and 200 Mbps of upload speed. Dave. Options. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Just keeps resorting back to flashing green. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. There are two notifications in my VM app: 1. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. · 19 days ago. Options. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. on 07-02-2023 12:44. Be grateful for your help. 1701-e's. If it’s blinking blue or green, all’s well; if it’s. Virgin Media Router Two Green Arrows Flashing. I have checked all connections and rebooted several times but still the same. . 0 from his previous accommodation. Despite service status saying there where no issues in the area, a couple of neighbours had simil. Options. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. It was a black screen with the info that the channels were updating etc. The Virgin Media Hub is offered as part of its Gig1 broadband package. This worked! Thank you. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. All wifi devices will now need reconnecting to the best SSID at each location. How to reboot my modem. on 06-09-2023 19:13. Options. I've unplugged and restarted many times, but always return to a steady red light. My hub 3 is showing a solid red light instead of a white light and it keeps dropping connection intermittently I’ve tried the pinhole reset and turning off and on but still showing solid red light is there anything I can do. The hub is not in direct sunlight and not near a heat source. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. The Hub does not feel like its over-heating, doesn't have dust over it, and is in a. Today I've received my hub 5 and green light is flashing for few hours now. Hi, sorry my first post…. Virgin Media. What do the lights mean on Virgin Hub 3? If you notice that your light is blinking red, it might be because the internet is not working or there is no. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. Why is my Virgin Media light orange? There is a light on the Hub 3. You need to call 0800 953 9500 to activate the hub. Wi-Fi / arrows) apart from the phone symbol which will flash red before eventually turning green and all three symbols disappear (the green phone symbol is the last to turn off). Virgin Media. Here’s what each one means. 168. All user-configured settings are deleted, and the router restarts using its factory default settings. My Virgin Media App. Chatter and natter. Here’s what each one means. Make sure that the cable is well connected to the splitter. 1 ACCEPTED SOLUTION. Depending on the age of the hub eventually white light can fail and red becomes default. . One of the most common. Turn the power switch off on the back of the Hub. Account - Mobile. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Wi-Fi is still working. Solid Red Light on Router on Hub 3. Hub base light. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. I have a Super Hub 3 (white) at the moment. Options. 0 in Networking and WiFi yesterday; Whatsapp Blocked in Networking and WiFi yesterday; Relocate Virgin Media Router in QuickStart, set up and connections yesterday; New 1gig connection in Speed yesterday; slow ethernet speeds in Speed yesterdayHub 3 green flashing light. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Thank you. Finally, navigate to the admin settings and reboot your Virgin Media box. I have read that a replacement is needed but can't get hold of an actual person to speak to 😑. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Most hubs are pre-activated. Since upgrading to 360 on both of my V6 boxes, the box I use most (in the lounge) seems to lose its power light after a period of time left on standby (like you go out for the day or overnight). Don’t plug the power cable into a plug socket yet. I don't know what the other small light is for. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Broadband speed boost: Virgin Media broadband speed boost to the next available level (if you don’t already have the fastest speeds in your area) Double data: Double data on. The On switch can be used to turn on the box. While the internet is working I have a constant red light on. The do's and don'ts. Best done from a wired connection. Sorry to hear of this issue with your hub 3 main light being amber instead of solid white, we're eager to best assist with this. Alternatives to Super Hub 2 routers. Good morning, My virgin WiFi Hub 3. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. 3. I'm sorry to hear about the issues with the red light on the hub. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. Light is steady when a phone call is in progress. Not applicable. Area 14. If this fails to resolve, then choose. Modem mode = Magenta, which can appear red. Account - Cable. Keep the community. These lights are: Power: This light will be solid white when the router is powered on. Wait at least a full minute for the router to reboot. My pictures constantly pixelates on certain and recorded channels too. When the power light is solid white, it indicates that the hub is on and working correctly. 0 has got a constant orange light and our internet is working intermittently. After it, click on the WPS. Now, navigate to the Advanced Settings, then click on Wireless. White power light is on and Internet lights are flashing. Is the hub hot when you touch it . It may be stuck in an update loop. 0 provides essential information about the device’s power status. In order to have this rectified, we'd need to. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. It used to intermittently change between white and orange but now it stays orange all the time. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? Blue and red light on virgin box mean Wi-fi smart tv finds the virgin mifi in the network scan, asks for wpa-psk password. I am sorry to hear that. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). The red light light can pop up on a number of occasions. Do a simple reboot switch off at the mains for 15 sec and. Please report back with the result. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. 1 ACCEPTED SOLUTION. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. on 30-09-2020 17:56. Joining in. Red Light. Make sure all cables coming into and out of the Hub are pushed in firmly. We've cancelled your technician 2. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. When your Virgin Media router lights are flashing green it means the router is updating its firmware. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. ) dHUB 5 Flashing Blue Light. Switch on the power button. Your Hub 4 has four lights and the configuration that they represent on your hub shows you exactly what is going on with your current network status. shirleykitcher1. I’ve checked all the connections and they all seem ok. Virgin Media customer service can be. Joining in. I followed all the instructions in the forum: switching it off for a while to cool down, we have done to pinhole reset fir 30 seconds. On us. Our hub 3 is online and connected to the wifi however there is no internet. No lights are on. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. If the power button is red, it has a power issue, call Sky for help. This can happen after a software upgrade. If the arrows are flashing, it’s important to contact Virgin Media for assistance. Hub is in open space, on a shelf and when checking the router dashboard it's not overheating either. The white power light turns on when the seat is turned on, indicating that the appliance is in use. It means there is an issue with your connections even though the Virgin Hub 4 is on. All in one super nifty tool. Recording Light: This light will be red when the box is recording a program. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. Middle – Ready (green/blue). 1 ACCEPTED SOLUTION. I know work as been going on today but I still have a red flashing phone light on my hub 3. Flashing Green – Booting up. level 1. The hub flashing red light. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virgin Lights up when your Hub’s turned on, then fl ashes and changes colour during set up. My broadband and WiFi are working perfectly. 08-01-2023 22:03 - edited 08-01-2023 22:06. As the setup guide advises a white light display to show the connection is correct I wanted to check if this is an initial setup disfunction or whether it ind. Joining in. Understanding Your Router Lights. on 16-08-2022 20:39. Hi I have had the same issue. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. Virgin Media Hitron Router LightsIntelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. The light on the remote should flash green twice. Accordingly, the Virgin media hub 4 offers a great range of features and options. Check here to find out what the lights on your Virgin Media router mean. Hey I’ve just set up my new broadband Hub 3 router and although I can connect to the device, the display is an orange light instead of white. If it’s off, you don. Hey I’ve just set up my new broadband Hub 3 router and although I can connect to the device, the display is an orange light instead of white. As per the advice from @nodrogd, this will need to be replaced. 2) Turn off the hub and disconnect any Ethernet cables. 1Gb. Please can you take out all the cables and put them back in. 19-05-2021 10:33 - edited 19-05-2021 10:35. The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster; When this stops blinking and goes off the copying process is complete, the power light will stay on. Solid green when in Modem mode. It should then pulse slowly as it connects to your Hub. 4. It may also flash green when the Hub is performing a software update. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Sorry to hear of the solid red light on the hub, and thanks for attempting to remedy this matter. Also not warm/hot to the touch. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. It has three LED lights on the front that indicate the current status of the connection. MY virgin 360 TV box stopped working had a red light on it then orange and wouldn't go beyond welcome page tried all suggestions and none worked THEN I changed the batteries in the remote control and it worked straight away thought I'd post this to see if it helped anyone out who has the. The virginmedia connect app does nothing in regards to the connecting of the pods. Virgin Media logo, on the Super Hub 2 it says WPS and on the From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. After plugging in the box for the first time on the 12th October we noticed the box had an orange light. 5. 0 red light constantly on. The top wifi light is solid green, the internet connection - 5396739. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. ughugh. Wi-Fi Bands Getting the most from your Wi-Fi. Had my Internet completely drop. Virgin Media Forums Agent Carley 0 Kudos Reply. I've just rung up trying to renew my contract which expires next month. Virgin Media Hub 3 Lights Meaning. The power-indicator LED on the right, and then the "network connection" warning in the middle. Recording in progress. Virgin Media's Stream is a pocket-sized all-in-one streaming box. - pressed reset button for 15 seconds. A guide to the lights, reading from top to bottom, can be found below. White power light is on and Internet lights are flashing. What lights should be on Virgin Media Hub? When you connect your Hub to the network, the internet light will be off. Flashing Green – Booting up. 168. Try a pinhole reset using the hole on the back of the hub (which. This includes: The Stream box. Get these exclusive benefits for being with both Virgin Media and O2. To disable WPS, open the router’s settings on your web browser (192. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Turn off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. and tells you of more local issues down to street cab/ postcode level. Make sure that the cable is well connected to the splitter. The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster; When this stops blinking and goes off the copying process is complete, the power light will stay on. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. 0. Joining in. Good morning, My Hub 3 is showing a solid red light, is VERY warm to the touch, the TV glitches occasionally and the Wi-Fi is lost randomly on differing devices. 0) is showing a red light. Options. Also known for its longer name, the Virgin Media 3. 1 ACCEPTED SOLUTION. Hold the minus button on the front of your V6 box down for 10 seconds. Red light on a Virgin Media Hub 4 The red light indicates that there’s no connection to Virgin’s network. Neither of the 360 boxes suffer from any issues. These lights provide a visual indication of the box's current state. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. It blinks white when the router establishes a connection. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virginIf it is a wifi only issue, then on a Hub3/4/5, you can try separating the SSID's of the 2. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. For a brief period, press. Mobile Your Account. You could try a factory reset if you haven't already tried that, go to Settings > System > Factory Reset. Claim up to three (if needed) with our WiFi guarantee. viczig. As you connect the power supply to the wall and to the Hub, make sure that it is tightly connected. With this knowledge, you’ll be better equipped to diagnose. This could be caused by a fault in the network or a problem with the customer's equipment. Yes you do! Now it is more likely the the red light is down to the 1p components that the manufacturers used and are starting to fail rather than it being a genuine overheating issue - but we can't be sure, and even if that was the case, imagine that in the future your hub were to overheat, how could you tell?We would like to show you a description here but the site won’t allow us. Hi @Kamila81. Ensure that the hub is in an open space and not overheating and reboot it. Joining in. All wifi devices will now need reconnecting to the best SSID at each location. Plug the cables into the Hub. 4. Unfortunately no issues with broadband in my area according to this. Reboot the Virgin Media broadband Hub and TV box Sound issues on Virgin TV channels TV issues can be caused by a number of factors, from connection faults to issues in your. The legacy TiVo has 6/7 LEDs if you include the recording lights. 168. In the Wi-Fi settings, you will be able to see both 2. Have followed the instructions to the letter on set up and it is not working. Understanding the TiVo box lights. Virgin Media employs around 12,000 people directly in the UK and is part of. The Hub should now operate normally. Dear Virgin Team, Our router (Hub 3. the latency has gotten worse though. 0 Kudos. 1 ACCEPTED SOLUTION. Options. Post up a photo of the booster and lights. Networking and WiFi. Stable White – Connected. We're better, connected. Manage Your Account. Check in 2 places. Didn’t even know the reset button was there. My pictures constantly pixelates on certain and recorded channels too. 0. Virgin media hub 3 lights meaning; Virgin Media is one of the leading telephone operators in the UK. User reports indicate no current problems at Virgin Media. You can call it in on 0345-454-1111 or else wait for the forum team. As the setup guide advises a white light display to show the connection is correct I wanted to check if this is an initial setup disfunction or whether it ind. The orange (amber) is just the LED showing it's age, they do tend to change colour, the same with the lights on the hub 3. After it, navigate to the Admin settings and restart your Virgin Box. I have tried the pinhole reset. Hitron router guide. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Use this button to reboot or reset your router to its factory default settings. Not applicable. I seem to have all my channels i just dont. There are separate lights for the 2. Checking the Indicator Lights. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. hub 5 flashing blue light. Solid green when in Modem mode. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. on 16-10-2022 14:35. in Medway Kent . Hi, My virgin WiFi Hub 3. It is a reliable, efficient and cost-effective way to make calls. meaning you can add and drop them with no more commitment. D01 C9W8Blue Flashing Light On Wifi Pod. As you connect the power supply to the wall and the Virgin Media. But in most cases, a green light will mean something else depending on which light is green. The table below shows the meaning of the lights: Green. White power light is on and Ready light is off. some help would be really appreciatedWe would like to show you a description here but the site won’t allow us. I have a solid red light on my hub, it's hot and I can smell a burning plastic smell. When the connection lights stop flashing your Boosters are paired. on 01-12-2022 23:05. Joining in. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Options. Hello, everybody, i have question regarding my router and internet, i have set my router and tv box up and i have the virgin 360 box and my router light has been orange since i set it up 2months ago, it says in the set up guide the light should be white which mean everything is running right, does the orange light mean i. Faster Virgin Media broadband. Now, disable both WPS options and click on save. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. Go to solution. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before? The only way it works now is to connect it via Ethernet cable. My hub 3 seems to have the two green lights maybe 5-6 times a day. • Then use the power switch to turn the unit back on. Hub 4 lights keep coming on and off. If it's still red then you need a replacement hub via a VM engineer. Make sure the power button on the TV box is switched to ‘1’ or ‘on’. Understanding the TiVo box lights. This means that the Hub is probably switched off, or the wall plug is, or both. I have tried re-setting the Hub and turning it off and on but the red light remains. My Virgin Media contract began 4 months ago and since setting up our router has had an orange light. Recently, however, many customers have been reporting that their Virgin Media telephone line has been flashing white. As you have still got this after rebooting and ensuring the hub is in a well ventilated location it would be best for us to arrange a tech for you to check over the hub. Step 1: Look at the back of your modem. What colour light is hub 3 supposed to be as mine is a constant amber. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. In this article,. We would like to show you a description here but the site won’t allow us. 2. I have never had a white light on my route (had it since Aug 22), it has always been orange and when I was setting it up I was advised that this is OK - I imagine there is a problem with. 2) Turn off the hub and disconnect any Ethernet cables. 0. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Share with friends. I have: - turned it on and off at the wall. I have a green light on the 3-pin plug PSU but no lights at all on the hub 5 itself, and. What do the Colours mean on Virgin hub? It is possible that the internet is out of range or there is no internet at all.